Returns & Refunds Policy
If you find your purchase unsatisfactory for any reason, we are committed to helping you find a resolution or a refund up to thirty (30) days from the date of purchase. This policy applies to both new and defective products. Any signs of fraudulent or suspicious conduct will make your return or refund invalid.
If you are unsatisfied or have unaddressed concerns about your order, please reach out to us directly at firstname.lastname@example.org. Please provide your name, order number, and the specific reason for your request. A member of our customer experience team will reach out to you once we receive your request. Please note that we require proof of purchase if we cannot verify your order.
Since our products are supplements, we do not restock or resell any returned product, and cannot accept exchanges. Purchases made on other websites and through retailers (not naturealm.co directly) are subject to the refund and return policy of the specific company where the purchase was made. Please reach out to the company where you have purchased to rectify any issues with your order.
We're here to answer any questions you have! Reach out at email@example.com.
This Returns and Refunds Policy is subject to change without notice. Naturealm reserves the right to determine the outcome of each individual request.